09.01.2014
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
06.01.2014
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We stayed 4 th Jan and from the welcome I got on reception to the welcome I got in the leisure club to the thank you I got when leaving was only five star. Warm friendly hotel. The only fault was the double bed was 2 singles together and this was uncomfortable as they rose in the middle and there was two small wood head boards On the bed which was also annoying when u wanted to sit up and relax. Overall I would definitely return. We stayed in room 219 .regards jimmy
06.01.2014
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Woman on reception (sorry cant think of her name) and Ciara in the spa really were very helpful and friendly and music was brilliant, thank you.
01.01.2014
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We really enjoyed our stay at the Bridge House Hotel as there was a very nice atmosphere, the staff were efficient and friendly. The food was very nice in the restaurant and in the bar. We used the pool and the spa and enjoyed both very much. The location was perfect with a shopping centre just across the street. We would recommend this hotel and hope to make a return visit in the future.
29.12.2013
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
The friendly and helpful staff are the greatest asset to this hotel.