18.02.2013
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
17.02.2013
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
18.04.2012
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
17.04.2012
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had a fabulous stay. Home from home but with the luxury of these lovely surroundings. Staff were brilliant!
17.04.2012
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Would love to have a childrens playroom or something to entertain them. Food options for coeliac were excellent.
Really enjoyed our stay and the valentines deal was good value. Meal in Balcone restaurant was beautiful, excellent quality. Hotel had good facilities and lots to do. Would highly recommend.